If you need to cancel or reschedule an appointment, we require 24 hours notice for individual appointments and 48 hours for packages. Canceling appointments for groups of 3 or more requires 72 hours notice. If you fail to show for your scheduled appointment and are paying by gift certificate, you will forfeit your gift certificate. Appointments canceled in less than the time required will be charged 75% of the price of each service scheduled.
Gift certificates and series purchases are non-refundable. Gift Certificate services can be traded or upgraded to accommodate your needs. No cash refunds for services or products. All refunds will be issued in spa credit. Return check fee is $40.00. Services & Prices subject to change.
We ask that you arrive 10 minutes ahead of your scheduled appointment to relax and fill out any required paperwork. To keep the serenity of the spa, we ask that you silence all cellular phones upon arrival and refrain from using them while in the spa. Please present all Gift Certificates upon arrival. In order to make yours and other client's spa experience as enjoyable as possible, we ask that you make arrangements for children less than 13 years of age.